Lobby
Bazar Blot

Refund Policy

This policy explains when a user may request a refund for chips, VIP or another virtual item.

Last updated: October 22, 2026

1. General principle

Support reviews website purchase refunds according to the payment circumstances. Google Play and App Store purchases are also subject to the relevant store rules and mandatory consumer protection law. This policy does not remove your right to contact the store or restrict statutory rights.

2. When a refund may be possible

  • Payment was charged but chips or VIP were not credited.
  • The user received a different package than selected at payment.
  • A duplicate charge occurred for the same item.
  • The payment provider confirmed a processing error.

3. Factors considered in a refund request

  • Chips have already been used in a game, tournament or another site feature.
  • VIP status has already been activated and used.
  • Correct delivery and actual use are considered during review. They do not exclude a refund required by law or approved by the store.
  • The request is related to rule violations, fraud blocking or abuse.

4. How to request a refund

For Google Play purchases, request a refund through Google Play order history or Google Play Help: support.google.com/googleplay/answer/2479637. For App Store purchases, use reportaproblem.apple.com. For missing entitlements and website purchases, email bazarblotarm@gmail.com with your game ID, date, product, amount and receipt order number. Do not send a password, login code, full card number or CVV. Contacting us is not a prerequisite for a store refund request.

5. Review period

Bazar Blot support usually reviews requests within 3–10 business days. Google Play and Apple set their own review and refund timelines; bank and payment-method processing may take additional time. We cannot guarantee approval or deadlines controlled by a store.

6. Disputes and chargebacks

A good-faith refund request to a store or bank is not itself a violation. After a confirmed payment reversal, related virtual entitlements may be adjusted under store rules and applicable law. Restrictions for proven fraud are considered separately; prior contact with support is not required to exercise payment rights.